
Privacy policy transition notice
Data ownership and privacy transition notice
THEUNSEENEXISTS LTD has officially acquired the assets, brand, and customer data of THEUNSEEN LTD, which recently entered liquidation. As part of this transition, THEUNSEENEXISTS LTD is now the data controller for any personal information you previously shared with THEUNSEEN LTD.
This includes, but is not limited to, your name, email address, purchase history, and product preferences.
What This Means for You
We want to reassure you that:
- Your data will continue to be handled securely and in accordance with GDPR and other applicable data protection laws.
- We will only use your data for the purposes originally agreed to, such as processing your orders, managing your account, and providing customer support.
- We will never share your data with third parties without your explicit consent.
If you have any questions about your data, would like to access it, or prefer to opt out of communications from us, please contact us at contact@theunseenbeauty.co.uk or update your preferences here: Unsubscribe.
1. Introduction
THEUNSEENEXISTS Ltd, a company registered in England and Wales (No. 15897665), VAT No. 474212210, with registered office at 5 Albert Road, Southsea, PO5 2SE, United Kingdom (“we”, “us” or “our”), operates the website https://theunseenbeauty.co.uk/ (the “Site”) and related retail events and services (together, the “Services”).
This Privacy Policy explains how we collect, use, and disclose your personal information when you use our Services. Questions? Contact us at contact@theunseenbeauty.co.uk.
We are committed to protecting your privacy. As the “controller” of your data under applicable laws (GDPR and UK GDPR), this policy details how we process your personal data.
You have the right to object to our processing. Email contact@theunseenbeauty.co.uk to exercise this right.
2. Personal Information We Collect
Device Information
We collect details like browser type, IP address, time zone, cookies, page views, and site interactions — this is “Device Information”.
- Cookies: Data files stored on your device. Learn more
- Log files: Track site activity and usage data.
- Web beacons/tags/pixels: Monitor browsing behavior.
Order Information
We collect your name, billing/shipping address, payment info, email, phone, and purchase details.
Marketing Information
If you subscribe via events or checkout, we may send product/news updates with your consent.
Account and Enquiry Information
If you register, we store your name, email, and password. We also keep records of enquiries made through our site.
3. How Do We Use Your Personal Information
- Order processing and fulfilment
- Account setup
- Customer support
- Returns and refunds
- Marketing (with consent)
- Targeted advertising (with consent)
- Fraud prevention and legal compliance
- Product development and analytics
We rely on contract, consent, legal obligations, and legitimate interests (balanced with your rights).
4. Sharing Personal Information
We share personal info with:
- Shopify (Privacy Policy)
- Google Analytics (Privacy Policy)
- Klaviyo (Privacy Policy)
- Regulatory or law enforcement authorities, if required
5. Behavioural Advertising
You may see targeted ads based on your usage. You can opt out via:
6. Do Not Track
We do not alter our data collection if a Do Not Track signal is received.
7. Your Rights
You can:
- Access, correct, delete, or restrict your data
- Object to processing
- Request portability (data transfer)
- Withdraw consent at any time
- Complain to the UK Information Commissioner’s Office
Email us at contact@theunseenbeauty.co.uk to exercise any rights.
8. Data Retention
We retain data only as long as necessary. Banned users' data may be held indefinitely for fraud prevention.
9. Children
You must be 18+ to use our Services. We do not knowingly collect data from minors. Contact us to request removal if needed.
10. Security
We apply reasonable technical and organizational protections, but no system is 100% secure — especially over the internet.
11. International Transfers
If we transfer your data outside the UK/EEA, we use adequate safeguards such as Standard Contractual Clauses.
12. Cookies
We use cookies for functionality, analytics, and ads. Blocking them may affect your experience. Learn more at allaboutcookies.org.
13. Changes
We may update this policy and will notify you of material changes via email or our website.
14. Contact
Email: contact@theunseenbeauty.co.uk
Mail: THEUNSEENEXISTS LTD, 5 Albert Road, Southsea, PO5 2SE, United Kingdom